Grand nautic has been in the charter business for over 15 years. Starting off as a smaller firm, Grand nautic has grown throughout the years and has had many successfully completed charters and even more satisfied clients. Every year we see a growth in returning clients but also in the number of new clients coming to Grand nautic seeking help and assistance for the booking of luxury yachts. When doing business with new-comers we make sure that we explain the process in full detail as to assure them that we are their partner throughout the booking process, from beginning to end. Because much of our business is done over the computer and rarely anything is done in person, some new clients are worried and hesitant in making any payments upfront. We understand your position and your worries but we always try to make our clients feel comfortable and secure.
For this reason, one of the things we can account for and use as reassurance for our new clients are actually, our previous clients. On our website new clients can see various comments and reviews that our previous clients have left in which they express how doing business with us was. Of course, our main goal is to provide our guests with the reassurance and security that they may need within this process. We like to let our previous clients, speak on our behalf 😊
Other than this, we are a certified member of MYBA. With this being said, MYBA is a worldwide yachting association which functions on an international scale. To become a MYBA member a firm must be eligible with a proven track record of professional excellence in the yachting industry. As well, MYBA members are required to hold Professional Indemnity Insurance, making sure that clients are assured and secure.
Grand nautic is here not only to be a partner but to lead the process and to take clients step by step through the booking process. Explaining in detail what each step entails and what each step requires. We hope to make many more of our clients satisfied and make sure that this is far from a stressful experience, yet an easy and painless process. If you have any questions or difficulties, feel free to contact us with any of your concerns or further questions.